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WHOCARES

The operating system for care inside the family

Somebody in your family is already caring.Give that work a contract, training and a wage.

WHOCARES employs the family member who is doing the caring anyway — with a contract, training, insurance and clinical supervision. The family hires us, we run the service, your relative stays at home.

  • Verified caregivers
  • AI-supervised
  • Human care managers
  • Family trusted
Visit in progress

Anna Schmidt · daughter

Medication reminder given

The problem

The largest unpaid workforce on earth

Care is not an untapped market. It is delivered every single day — without a contract, without training, without pay, and almost always by one person in the family.

4.96m
people in Germany need care
Destatis, care statistics 2021
84%
of them are cared for at home
Destatis, care statistics 2021
~2/3
by relatives alone, with no care service
Destatis, care statistics 2021
63%
of family caregivers are women
Barmer Pflegereport 2023

There has to be a better way.

Estimate my potential WHOCARES caregiver earnings

Five quick questions. Then you will see an estimate of your potential caregiver earnings, how it compares with the unpaid care you already provide, and how WHOCARES could turn that care into income.

  • Free
  • Under 60 seconds
  • No obligation
  • Personalised estimate
A WHOCARES caregiver sitting with an older woman in her own living room, helping her with her afternoon medication.

Why we exist

Five situations we hear every week

None of them is an edge case. Together they describe the ordinary condition of modern families.

The daughter gives up her career

She drops to part-time, then resigns. The income goes, and so do the pension contributions. The care stays unpaid and unseen.

The son lives in Germany, his parents do not

He sends money and calls every evening. He learns what actually happened only when something goes wrong.

A new mother has nobody

The first weeks after birth with no family nearby. No care grade, no entitlement, and a real need regardless.

Parents caring for a disabled child

Twenty years, around the clock. They are specialists without a title, without a contract and without cover.

The siblings fall out

One does everything and the others pay nothing, or the reverse. Without defined roles, care becomes a family dispute.

The process

From first question to first payslip

Eight steps. Two weeks, typically, to the first documented visit.

  1. 1

    The family gets in touch

    A conversation about needs, daily rhythm, language and habits.

  2. 2

    We write the care plan

    Specific tasks, fixed hours, clear expectations — in writing.

  3. 3

    We employ your relative

    Identity and relationship verified, then the employment contract.

  4. 4

    Training and insurance

    Personal care, hygiene, emergencies — matched to the need. Liability and accident cover run through us.

  5. 5

    Care begins

    Check in at the door, task list on the phone, no paperwork.

  6. 6

    AI documents every visit

    The caregiver says what happened. That becomes a structured report — which they check before it sends.

  7. 7

    The family sees what happened

    Reports in their own language, with times, tasks and location confirmation.

  8. 8

    WHOCARES pays

    On verified hours. Payslip, social contributions and wage tax run through us.

The honest comparison

Why not just pay your sister?

You can. Millions of families do. Here is what nobody is carrying in that arrangement — and what happens when something goes wrong.

 Through WHOCARES
  • Employment statusNone. Often undeclared work.Contract under German law
  • Social contributionsNot paidPaid in full
  • Wage taxUnresolvedHandled through payroll
  • Pension entitlementNone accruedAccrues normally
  • Liability if there is a fallPrivate, falls on the familyPublic liability cover
  • Injury while caringUninsuredStatutory accident cover
  • TrainingNoneMandatory and documented
  • Cover when she is illNobodyWe provide cover
  • DocumentationWhatsApp and memoryEvery visit recorded and archived
  • Quality oversightNoneA nurse reviews plans and reports
  • When siblings disagreeA family argumentA contract, a report, an invoice

No money changes hands inside the family. That is the whole point.

The operating system

Eight systems working in the background

Each one explains what it did and why. No black box — a caregiver confirms every generated sentence before the family sees it.

Care planning

Proposes tasks, hours and skills from the assessed need and daily routine.

Documentation

Turns a spoken account into a structured care record.

Family reports

Summarises the week and the month, in the reader's own language.

Risk detection

Flags missed tasks, unusual patterns and declining activity.

Scheduling

Fits visits to availability and surfaces gaps early.

Quality monitoring

Checks completeness and lateness, and puts anomalies in front of a nurse.

Notifications

Decides what the family needs now and what can wait for the report.

Burnout detection

Watches the caregiver too — frequency, duration, the tone of the reports.

Always explainable

Every flag names the data points it rests on. Every report shows where it was processed — on the phone, or on our server in Germany.

The product surfaces

Four views, one visit

This is the actual interface, not an illustration of one.

09:41100%

Heute

Einsatz bei Maria Schmidt

Geplant 08:00–12:00 · Begonnen 08:04

Vor Ort bestätigt · 20 m

Aufgaben

  • Frühstück zubereitet
  • Körperpflege unterstützt
  • Medikament erinnert
  • Spaziergang begleiten
Einsatz beenden

Services

Nine kinds of care

Each with its own task catalogue, its own training and its own documentation.

01

Elder care

Personal care, mobility, meals, medication reminders, companionship.

02

Newborn care

Care of the baby, sleep rhythm, safety, relief around the house.

03

Postpartum

The mother's recovery, feeding support, meals, emotional company.

04

Disability

Daily living assistance, mobility, communication, dependable routines.

05

Recovery

After surgery or injury: build up activity, support exercises, observe.

06

Chronic illness

Dependable routines over long stretches, noticing small changes.

07

Dementia

Orientation, familiar routines, fall prevention, handling agitation.

08

Companionship

Conversation, a walk, going to appointments. Against isolation.

09

Respite care

Cover for when the person doing the caring needs a break.

Who it is for

Who WHOCARES helps

Adult children abroad

They pay, and they want to know what is actually happening.

Siblings

Share the responsibility without one person carrying all of it.

Busy professionals

Care that works alongside a full-time job.

Parents needing care

Stay at home, looked after by somebody they know.

Pregnant and new mothers

Postpartum support, with or without a care grade.

Families with disability

Recognition and pay for work already being done.

Young adults

Meaningful income for caring for somebody they love.

Employers

Fewer absences among staff who are caring at home.

Healthcare partners

Dependable documentation from the home setting.

Trust

Why families hand us the care

Trust does not come from promises. It comes from things you can check.

We are the employer

Not you. Contract, pay, contributions and supervision sit with us.

Location confirmation

Captured at the start and end of a visit — never in between.

No payment without evidence

No check-in, tasks and confirmed report means no wage released.

Clinical supervision

A nurse reviews plans and reports and gets in touch when something stands out.

Mandatory training

Before the first visit, documented and provable.

Every visit documented

Times, tasks, observations — archived and exportable.

Data stays in Germany

Servers in Germany. Health data does not leave the EU.

Consent as a record

Who consented, in what capacity and when — withdrawable at any time.

Processing on the device

Where the phone can manage it, the account never leaves the handset.

Nothing without approval

No AI text reaches the family until the caregiver confirms it.

Experiences

Voices from the pilot

WHOCARES is in pilot. We publish accounts only once real families have released them.

Placeholder

Real stories will live here

This space is deliberately empty until the first pilot families have given their consent. In care, invented testimonials are not a marketing question — they are a trust question.

Numbers

What we measure today

Live

29,642

Care hours documented

448

Families served

279

Caregivers employed

4

Cities

14,841

Reports generated

8,433

Visits with location confirmed

4.5 min

Average response time

98.6 %

Visit completion rate

Live counters from the pilot environment. The figures rise continuously and are unaudited — replace them with evidenced numbers before showing them to investors or families.

For investors

Why this market and why now

Home care is not a niche. It is the largest informal labour market in Europe, and it has no infrastructure.

  1. 01

    Home care grows structurally

    84 per cent of people needing care in Germany are cared for at home, and the trend continues that way.

  2. 02

    Demography is forecastable

    An ageing population is the most predictable demand curve there is.

  3. 03

    The diaspora economy

    Millions fund care for relatives in another country. Today by bank transfer, with no oversight at all.

  4. 04

    Formalising unpaid care

    We are not creating demand. We are moving existing unpaid work into employment.

  5. 05

    Supply with no acquisition cost

    The caregiver brings the family with her. Sourcing and sales are the same motion.

  6. 06

    Documentation as the moat

    Every visit produces structured data from inside the home, where nobody measures today.

  7. 07

    Regulation is the entry price

    Solving employment law, data protection and supervision properly is expensive. That is exactly why it defends.

Questions

What families ask us first

Is this legal? My daughter cares for me anyway.

Yes. WHOCARES employs your daughter properly — contract, payslip, social contributions and insurance. You hire a care service; we employ the person who does the caring. No money moves inside the family.

Do you bill the care insurance?

No. We currently work on a private-pay basis only — no application, no care grade, no waiting list. That makes access simpler and the price transparent.

What does it cost?

Price follows hours and level of need. We give you a fixed monthly figure at the first call, before you decide. No commitment beyond the current month.

How do we know the visit happened?

At the start and end, the app captures location and compares it with your relative's home. Add check-in time, ticked tasks and a confirmed report. Without that evidence, no wage is released.

Is the caregiver tracked all day?

No. Location is captured exactly twice: at the start and end of the visit. Never in between. Continuously tracking an employee would be a legally different thing, and it does not happen.

What if no location can be obtained?

The visit goes to review, not to rejection. A basement with no signal is not grounds for suspicion. A person decides.

Does AI write the reports about my mother?

AI drafts from what the caregiver described. She reads it, corrects it and releases it. Without that confirmation the family sees nothing. The system does not diagnose.

Where does the health data go?

Servers in Germany. Where the phone is capable enough, the account is processed on the device and never leaves it.

What if my sister gets ill?

We provide cover. That is part of the engagement — and precisely the point where a private arrangement inside a family breaks down.

Do you provide medical treatment care?

No. We are a personal-care and household service. We do not provide treatment care under SGB V, such as wound care or injections, and we do not diagnose.